PRIVACY POLICY

We ask that you read this website privacy policy carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.

WHO WE ARE

This website is operated by Auctomobile.com OÜ.

We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

OUR WEBSITE

This privacy policy relates to your use of our website and our mailing list.

Throughout our website we may link to other websites owned and operated by third parties, such as Mangopay. These other third party websites may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to these other third party websites, please consult their privacy policies as appropriate.

OUR COLLECTION AND USE OF YOUR PERSONAL INFORMATION

We collect personal information (email address) about you when you access our website, sign up to our mailing list, create an account in order to sell a vehicle or bid on a vehicle or contact us.

We collect this personal information from you either directly, when you sign up to our mailing list, create an account in order to sell a vehicle or bid on a vehicle or contact us or indirectly, such as your browsing activity while on our website.

The personal information we collect about you depends on the particular activities carried out through our website. Such information includes:

We use this personal information to:

OUR LEGAL BASIS FOR PROCESSING YOUR PERSONAL INFORMATION

When we use your personal information we are required to have a legal basis for doing so. There are various different legal bases upon which we may rely, depending on what personal information we process and why.

The legal bases we may rely on include:

FURTHER INFORMATION—THE PERSONAL INFORMATION WE COLLECT, WHEN AND HOW WE USE IT

For further details on when we collect personal information, what we collect as well as how we use it, please read the following sections:

 

When information is collected 

What information we ask for 

How and why we use your information 

When you sign up to our mailing list 

Contact details: your name and email address 

We ask for this to send you marketing emails from us. 

We rely on consent as the lawful basis for collecting and using your personal information. 

We will keep this information unless you ask to unsubscribe from our marketing list. 

When you create an account 

Contact details: your name, email address, date of birh, address 

Payment information 

 

We use this information to be able to create an account for you which will enable you to list cars with us or to bid in auctions. 

We rely on contract as the lawful basis for collecting and using your personal information as we need to process this information to provide our service to you. 

We will keep this information for as long as it is necessary. 

When you submit your car for listing on Auctomobile 

Contact details: your name and email address, date of birth, address 

Details about your car and car ownership history

Payment information

We ask for this information from you so that we can communicate with you and follow-up with further queries we may have and to inform you if your car is eligible for listing on Auctomobile. 

We rely on contract as the lawful basis for collecting and using your personal information as we need to process this information to provide our service to you. 

We will keep this information for as long as it is necessary. If your car is not selected for listing then we will delete your contact details. 

When you bid on a car 

Contact details: your name and email address, date of birth, address

Pre-authorization of the credit card 

 

We ask for this information to enable you to submit a bid and so we can identify you. Payment information is collected so that we can charge a fee to you at the end of the auction in the event you are the successful bidder. 

We rely on contract as the lawful basis for collecting and using your personal information as we need to process this information to provide our service to you. 

We will keep this information for as long as it is necessary. 

When you submit an enquiry 

Contact details: your name and email address 

We ask for this information from you so that we can communicate with you and respond to your enquiry. 

We rely on legitimate interests as the lawful basis for collecting and using your personal information. Our legitimate interests are that we will need to use your contact information to respond to your enquiry to us. 

We will keep this information for as long as it is necessary. Once an enquiry has been closed then we will delete your contact details. 

 

WHO WE SHARE YOUR PERSONAL INFORMATION WITH

We will share personal information with law enforcement or other authorities if required by applicable law.

We share all necessary information you entered in your account with Mangopay to create you as a user at Mangopay - this happens when you first try to register your first credit card.

OUR THIRD PARTY SERVICE PROVIDERS

As part of the provision of our services to use we use third party service providers, such as our website hosting provider and payment processor. They perform the processing on our behalf and we do not share more personal information with them than is necessary.

If you want to delete any data, for example delete a saved credit card information, please contact us at info@auctomobile.com

WHETHER INFORMATION HAS TO BE PROVIDED BY YOU, AND IF SO WHY

To create an account we require your name and email address. If we do not have this information we will not be able to create an account for you.

If you wish to list your car on Auctomobile or bid to any auction, we will require you to provide further details in order to create your account at Mangopay. If you wish to sell a car, we also need details of your car to enable us to consider your car and create a suitable listing. If we do not have this information we will not be able to create a listing.

TRANSFER OF YOUR INFORMATION OUT OF THE EEA

Our website is hosted in the European Union and we do not transfer your personal information outside of the European Economic Area.

COOKIES AND SIMILAR TECHNOLOGIES

A cookie is a small text file which is placed onto your device when you use our website. All cookies created by our website are necessary in order for our website to function properly (login, bidding, get current auction data, etc.). Some third party applications our website may use in order to provide the high level of services you expect may also create cookies (Google Analytics, Hotjar, etc.).

MARKETING

We would like to send you information about the services Auctomobile offers, which may be of interest to you. Where we have your consent, we will send you marketing emails.

We will only ask whether you would like us to send you marketing messages when you tick the relevant boxes when you sign up to our newsletter and/or create an account.

If you have previously agreed to being contacted in this way, you can unsubscribe at any time by:

YOUR RIGHTS

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

If you would like to exercise any of those rights, please:

KEEPING YOUR PERSONAL INFORMATION SECURE

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

DELETING YOUR PERSONAL INFORMATION

If you wish to delete your personal information, please send an email to info@auctomobile.com with your username from the email associated with your account requesting that your information be deleted, which will then be promptly removed.

HOW TO COMPLAIN

The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) member state where you work, normally live or where any alleged infringement of data protection laws occurred. 

CHANGES TO THIS WEBSITE PRIVACY POLICY

This website privacy policy was published on 11 February 2020 and last updated on 1 June 2022.

We may change this website privacy policy from time to time and we advise you to check this page on a regular basis.  

HOW TO CONTACT US

Please contact us if you have any questions about this privacy notice or the information we hold about you.

If you wish to contact us please send an email to privacy@auctomobile.com